Our Service
Product introduction:
1. To provide information including product characteristics, efficacy, performance, etc., to meet customer demand for products;
2. Consulting services: Provide professional consulting services, answer customers' questions and problems about products, and help customers make correct purchase decisions;
3. Solution: Provide corresponding solutions according to customer needs to help customers better understand the applicability and value of the product.
In-sale service:
1. Order tracking: Provide order tracking service, let you know the status of orders at any time, to ensure timely and accurate delivery of orders;
2. Product upgrade: We provide product upgrade services, so that your products always maintain the latest performance and efficacy, and strive to maximize the use value of products;
3. Technical support: We will provide professional technical support team to solve technical problems encountered in product selection and use for customers.
After-sales service hotline:
1. We will establish a 24-hour after-sales service hotline to provide customers with all-weather technical support and service consultation;
2. After-sales service tracking: We will establish after-sales service tracking system to follow up customers' after-sales service needs in time to ensure that customers' problems are solved in time.
3. After-sales satisfaction survey: We will regularly conduct after-sales satisfaction survey to understand customers' satisfaction with our after-sales service, and constantly improve service quality according to customer feedback.
